Work Readiness Readiness Training (Soft Skills)

All jobs require hard skills learned through a school or training program, or through on-the-job training. These hard skills are specific to that particular job. However, just as important, are soft skills. Through the Soft Skills course, students will learn the importance of soft skills such as communication and interpersonal skills, problem-solving skills, and career-based skills. We will focus on leadership, critical thinking, prioritizing, adaptability, and work ethic. Other topics include the management of stress and workplace conflict. Coupling these soft skills with job-specific training will definitely have the students ready to succeed.

Day 1: Modules will focus on working in a team environment and group setting. It is important to develop the skills necessary to work with others, including coworkers and authority figures. We will examine the different qualities of an effective leader and encourage participants to build on their own sense of leadership to become positive contributors to their future workplace. Learning how to separate your professional and personal lives in order to maintain good working relationships is important, as well.

Day 2: Modules will examine everyday skills used in work environments, with an emphasis on problem solving and making sound decisions. Participants will learn about the most accepted patterns for making decisions and learn to incorporate them in order to complete assignments and tasks. They will also learn about management responsibilities and how they will affect the participant in regards to both work performance and discipline. Proper ethics will be covered so that participants are made aware of expectations in the professional environment, i.e. dependability and honesty.

Day 3: Modules will focus on the ever-changing environment of the workplace and how to deal with new and stressful situations. Participants will learn to apply the previously taught skills in different workplace scenarios and learn how to “keep their cool” under high pressure circumstances that often arise in any career. Participants will learn that using proper attention to detail and not cutting corners will reduce stress and conflicts in the professional environment. When conflict does arise, the participants will learn proper ways to address it, with emphasis on the art of listening.

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